Online bookings

FAQ

How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
What time is check in and check out?
The room will be available at 14h00 and you will have to leave it at 12h00.
Can I leave the room late?
You will be able to leave the room later according to availability and on request at the reception.
Can I choose the type of bed in my room? (Large bed – two beds)
During the reservation process you can precise what type of bed you wish for your stay.
Do the rooms have a balcony or terrace? Can I reserve one?
Unfortunately, there is no balcony.
Are there non-smoking rooms?
For your comfort, the hotel is entirely non-smoking.
How many storeys does the building have? Is there a lift?
There are 6 floors with an elevator.
Is there air conditioning in the rooms? Does it work all year long?
All the rooms are equipped with air conditioning which works alternately with heating.
Is your hotel adapted for the handicapped?
The hotel is not adapted for the handicapped.
Can you keep my luggage when I leave the room?
If you want to enjoy your day, don’t hesitate to leave us your luggage until your departure.
Is there a safe place to park my car? How much does it cost?
Near the hotel you will find a public watched parking.

Does the hotel have an Internet or e-mail terminal for guests?
In our rest area, you will be able to keep in touch with your family and relatives using our Internet terminal.
Do you have high-speed internet in the room for my portable computer? Is it wireless?
In the lobby as in your room, you have access to our Wifi connexion (free).
Do you have a quiet, romantic room? How can I reserve it?
All our rooms are quiet and well-equipped, for a more romantic atmosphere don’t hesitate to inform you at the reception.
What languages are spoken in Reception?
The reception will welcome you in English, Spanish, Arabic and French.
Where may I rent a car?
You can rent a car in all agencies near to the hotel or in rail stations.
We are coming with 1 (or more) child; can we add an extra-bed in a double room? What are the other options?
During your family trip, for more comfort, benefit from our communicating rooms.
How far away is the Eiffel Tower?
The hotel is 7 km from the Eiffel Tower, it is easy to reach thanks to metro.
How far is the Louvre Museum?
The Louvre museum is accessible (3 km) walking in the district.
How much does a taxi from the airport cost? How long is it?
It costs around 40€ but it depends on the hour. It lasts around 35 minutes according to the traffic.
How is the district where the hotel is?
The Marais district is an historic district of Paris, it illustrates the typical Parisian life.
I am traveling to assist at an exhibition in Porte de Versailles Exhibition center: Is it easy to go from the hotel?
It is easy to go to the exhibition by taking the line 8 until “Madeleine” station, then you change to take the line 12 until “Porte de Versailles”.
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.